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Oh No! I’m Locked Inside the Gate and the Office Is Closed!

It’s your worst nightmare. You forgot your gate code, it’s 7pm and the property manager has left for the day. Now you’re having flashbacks to high school when your locker combination just slips your mind and you’re late for class. You literally just used it minutes ago, but poof it’s gone, just like that. You ask yourself, “What am I going to do now?”

First of all, this is a very rare occurrence from our experience. So, you can breathe easy and realize that this will most likely never happen to you. However, if you take some simple precautions now, you can be prepared just in case you are unlucky enough to be in this scenario one day.

24-Hour Gate Access
We are here to accommodate you. If you work outside the standard first shift hours, there is nothing to worry about! We give every tenant 24-hour gate access so you can visit your storage unit any time of the day, any day of the year.

Do Not Tail Gate through the Gate
Every time you enter or leave the property, you need to enter your individual access code into the keypad. Only our tenants and employees have access to our properties; to keep you and your belongings safe.

If someone who isn’t a tenant follows a car through the gate and onto the property, that person will have no way to open the gate upon leaving the property – leaving them stuck inside the fence. If you notice someone tail gating or following you through the gate without punching in a code outside normal business hours, please call the property manager and let her know. This will help ensure that anyone who is not permitted on the property does not remain on the property.

If you are not a tenant and want to visit the property and take a tour, simply stop by the office during normal business hours. Please do not follow someone through the access gate outside normal business hours. The property manager will be happy to give you a full tour and help you decide if our facility is the best fit for you.

Call CenterCalling Our Answering Service After Hours
You can also call our office number and it will redirect you to our call center. Our after hours counselors are available to help you Monday-Friday 8am-12am EDT (7am-11pm EST), Saturday 8am-10pm EDT (7am-9pm EST) and Sunday 10am-8pm EDT (9am-7pm EST). They will contact the property manager, who will then call you back to help you out.

Please keep in mind, the gate access code system is in place for your safety. The access gate is designed to keep unwanted visitors from accessing the property at any time, and to help us know who is on the property at all times through the individual access codes. These are security measures we take to ensure that you and your property are protected, whether you are on site or off site.

Even though it’s very unlikely that you will ever be stuck inside the gate, now you at least know the steps to take if it happens to you. Make some simple preparations and you’ll be all set. If you have any questions about our gate access, you can contact us for more information or reach out to your property manager. Thank you for storing with 140 Mini Storage!