Self Storage FAQs
Answers To Your Most Common Questions
Answers To Your Most Common Questions
Self storage is a room, locker, container and/or outdoor parking space where tenants can store their belongings and access them on their own. These spaces are rented on a monthly basis and can be used by businesses or individuals.
Drive-up units typically have metal roll-up doors and can be driven right up to the door for access. These units are very convenient because you can move your belongings in and out directly from your vehicle with direct access. At 140 Mini Storage, we only have drive-up units.
A roll-up door works like a standard overhead garage door. They are usually metal and can be easily lifted open and pulled closed. They are also wider than swing doors, which gives easier access and more room to move in and out. We only have roll-up doors at 140 Mini Storage.
Swing doors operate like a standard door inside your home. They have hinges and either open to the left or to the right. These doors are usually only as wide as a normal room door, and can be more difficult to move large items through.
Access hours are the hours in which you can enter the property and access your storage unit. These hours vary per facility, so check with your property manager. At 140 Mini Storage, we offer 24/7 access hours for all of our tenants.
A valid driver’s license or photo ID is required to rent a storage unit.
If you come into the rental office, plan for about 15-20 minutes. Please keep in mind that this time is dependent on whether there are other customers waiting ahead of you. Calling ahead to schedule a time to come in is best, as the Property Manager can suggest the optimal times for you to come visit. Mornings are usually the slowest period of the day while afternoons are busier.
If you rent a storage unit online, plan for about 10-15 minutes. That allows time to select your storage unit, digitally sign your rental agreement and process payment.
At 140 Mini Storage, we require that you carry insurance on the contents of your storage unit. You can select one of the affordable options from our third-party provider or present proof of your own insurance. Check with your homeowner’s policy or renter’s insurance to see if you are covered.
This is a standard practice in the self storage industry and is used to protect you and your belongings if an unfortunate event takes place that causes damage or loss of your stored items. The storage facility only has coverage on the buildings and property, so you are required to have insurance to cover what is stored inside your unit or in your parking space. You can use your homeowner’s or renter’s policy, or you can purchase an affordable policy at our facilities that we offer through a third-party.
You need to purchase or bring a lock for your storage unit. We recommend that you purchase a disc lock from our retail store, as they are designed specifically for the storage industry. You are the only one who has a key for your storage unit lock.
The minimum rental period is one (1) month.
Cash, check or money order, Visa, MasterCard, Discover and American Express are accepted at our facility. If you drop your payment in the night payment box, please DO NOT put cash in this box. We also offer convenient monthly automatic credit card withdrawal and online bill pay.
Yes you can. However, you need to visit the facility first to sign the rental agreement and make the initial payment. After that, you may call to make payments via credit card each month.
Availability often changes on a daily basis. It is recommended that you make a reservation in order to secure the space you need. You can also rent a storage unit online.
Following the guidelines in your rental agreement is important. Also making your monthly rental payments on time is essential. You can also keep your storage unit clean and free of anything with odors or that could attract pests. If something changes like your address, phone number, credit card and so on, notify the property manager so he or she can update your account information. Be respectful of other tenants and the property manager at all times. And lastly, when you decide to move out, give written notice to the property manager and clean out your storage unit entirely, leaving nothing behind.
Simple answer is no. You are the only one who has the keys to your storage unit lock. If you are a business or commercial tenant, however, you can sign a consent form so that we can receive deliveries on your behalf or allow others to pick up your keys to gain access to your storage unit.
This is a great question and an important one. First of all, our property is fully fenced in with an electronic keypad access gate. And, our property is well lit. We also have security cameras and a property manager on site. The property manager conducts daily walk-throughs on the property to ensure all units are locked and secured. If a unit is found to be unlocked, the manager will lock it if able and contact the tenant immediately.
If it is a true emergency, call 911 of course. If it is a non-life-threatening emergency, you can call the store phone number and talk with the property manager or our after-hours counselors for help. If necessary, call the police or fire department and fill out a report.
We will gladly accept packages and mail for you and notify you when they arrive. Contact the Property Manager for more details.
We only sell disc locks, which are the recommended lock within the storage industry. They are made specifically for the storage industry. They are stainless steel and rust resistant so they can be used for interior and exterior access units. They are designed to prevent being easily cut off with bolt cutters and have a pick-resistant tumbler, which is added security for your unit.
We recommend storing your items in the boxes we sell at our facility, as they are designed and specially treated to resist moisture and mold. We also sell a product called Damp-Rid which helps remove moisture from the air. It is also important that you do not bring wet items to your unit for storage. If you are pro-active and check on your unit, there is little to worry about.
When you are ready to vacate, we ask that you give written notice to the property manager at least 7-10 days before you move out. If you are set up for automatic payments, we ask that you give 30 days written notice so we can be sure to have that deactivated. You also need to empty out your storage unit, sweep it out and remove the lock. Notify the Property Manager that the unit is ready for an inspection so your account can be closed. And, we ask that you give us a review or video testimonial letting us know how much you enjoyed your stay with us. If you give notice and then decide that you are going to continue renting and not vacate, simply notify the Property Manager.
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